FAQ

Frequently Asked Questions

There's plenty to know about George Dickel Tennessee Whisky. If you don't find the information you're looking for below, send us an email and we'll do our best to answer your question.

What is Tennessee Whisky?

Tennessee whisky differs from Kentucky bourbon mostly in the extra steps taken after distilling. One of these steps is charcoal mellowing, a process in which whisky is slowly seeped through vats packed with charcoal. Most Tennessee whisky distillers make their charcoal from aged, hard sugar maple trees, and we still fire ours the old-fashioned way: in the open air.

What is Sour Mash?

Sour mash refers to the technique used in the preparation of most, if not all, straight whisky. The sour mash method, which makes the yield more efficient, involves seasoning a new batch of mash with some of the previous day's mash. This portion is known as "backset," "setback" or "stilling back," and is taken from the base of the still. It may be added to the grain mash in the cooker, the yeast mash, the fermenting vessels, or all three. This sour mash process ensures that the new run of whisky will have the exact same taste as the previous day's distillation and continuity in fermentation. It also guards against the invasion of wild yeast. Sour mash got its name because the thin spirit "beer" remaining had a slightly acidic taste, although the resulting whisky was anything but sour.

What Type of Aging Warehouses Does George Dickel Use?

Most of our warehouses are made out of sheet metal and stand just one story tall. Many other distilleries have warehouses with anywhere from two to thirteen stories. It’s our belief that it’s harder to get consistent flavor if barrels are stacked too high, due to varying temperatures from the top to the bottom. All of the warehouses at George Dickel are in the same location at the top of the hill beside our distillery to ensure uniform aging conditions.

Should a Corked Bottle Be Turned on Its Side?

If a bottle of whisky has a cork closure and has been sitting upright for a number of years, the bottle will experience natural evaporation. However, if that same bottle is turned on its side after many years and the cork is very dry and brittle, then it may leak. If this happens, we suggest turning the bottle on its side with a cloth underneath. If leaking continues, place it back upright. Anything with a cork closure should be turned on its side, and stay that way until it’s used. This will keep the cork moist and easy to remove without breaking or flaking into the bottle.

How Can I Buy George Dickel?

Ask your local retailer, or find out where to buy at www.thebar.com/dickel. You can also visit www.reservebar.com/georgedickel or www.drizly.com/search?q=george%20dickel to order directly, if state and local laws permit.

How Can I Find the 10-year Reserve?

The 10-Year Reserve was part of our popular Bourbon Heritage Collection. While it's no longer being bottled, we hope to see it again in the future.

How Can I Find George Dickel Cascade Hollow?

George Dickel Cascade Hollow is no longer being bottled at this time.

Does George Dickel Export Its Product?

Unfortunately, it's not up to us to decide whether our product is exported. Those wishing to import George Dickel should contact the Diageo offices in Miami, FL USA at 1-800-767-3123 from 7:30 a.m. - 4:30 p.m. EST.

Can You Tell Me About the "Dickel's for Drinkin'" Poster Series?

These posters were made in response to the overwhelming requests that followed a series of magazine ads run in 1982. The first ad showed a gentleman with a cowboy hat in an old-fashioned bathtub with the caption, "Water's for Washin', Dickel's for Drinkin' ". Four posters followed:

  1. "Water's for Fishin' " - January 1983
  2. "Dickel's for Givin' " - Christmas 1983
  3. "Water's for Floatin' " - May 1984
  4. "Water's for Sprinklin' " - July 1984

Can You Tell Me About the George Dickel Wooden Boxes?

The Riverboat Boxes were produced in the early 1980s around the holiday season. They were dubbed the "Riverboat Boxes" at the distillery because the first two bottlings depicted riverboats. Approximately 21 different scenes appeared on the covers, including boats, various states and special events. The boxes held either two 750 ml bottles of Dickel or one bottle and two rocks glasses. These were limited edition bottlings, some as small as 25 cases. The riverboat editions seemed to be the most popular.

How Much Are Old Bottles of Dickel Worth?

From speaking with collectors over the years, we know that the age and condition of a bottle will determine its value, as you might expect. A bottle with all of its seals, labels, marks and packaging would be considered in mint condition, and its value would be much higher than an empty bottle. If you think one of your bottles may be worth something, we suggest checking with an antiques dealer or bottle collector.

How Much Are Certain Dickel Collector's Items Worth?

While they're all priceless to us, no exact price can be applied to any single item. Many George Dickel collectibles are traded online. Their value, as with most collectibles, is a matter of personal taste.

Do You Have Any Plans to Release New Whisky?

We always have our thumb on consumer demands and our consumers will be the first to know the news about future whisky releases.

How Should George Dickel Whiskies Be Enjoyed?

George Dickel whiskies can be enjoyed in classic cocktails like the Manhattan or Old Fashioned as well as neat or on the rocks, which will allow the full flavor profiles to come through. However, as always, the best way to enjoy whisky is however you enjoy it best – as long as it’s responsibly.

How Old Are the Whiskies in Your Variants?

We don’t put age statements on all of our whiskies because we select them based on taste – not age. When they’re ready, our distiller and her team can taste it. That’s when we dump the barrels, bottle the whisky and ship it out to all our loyal consumers around the country.